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I didn’t want to put myself through all that.” The man, 54, from the North East, came across Elite Singles and thought it looked like a better bet for meeting someone more serious about finding a long-term partner.He was also impressed with the advertised fact that 18,000 new members were registering with the site every week – giving the impression that he’d be spoilt for choice of potential dates.Because of this it had suspended her account, even though she had not asked for this to happen.Searchmate has now offered Aileen a full refund of £1,295.
“Getting sucked into this made me feel really stupid,” Aileen said.
After filling in the questionnaire, the man registered for the site and was delighted with the follow-up email he received.
It contained several profiles of highly promising matches all “waiting to contact him”.
When the man complained to Elite Singles, it refunded him without a fuss, as it has a 14-day refund policy.
When contacted by Telegraph Money, Elite Singles admitted that disappointment over the number of paying members was a “very common” complaint.